top of page
Privacy Policy
Last Updated: [Nov. 01, 2024]
At PalUpMe, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform. By accessing or using PalUpMe, you consent to the practices described in this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect information to improve your experience on PalUpMe and to provide you with a personalized and secure platform. The types of information we collect include:

1.1 Personal Information
When you create an account, use our platform, or interact with our services, we may collect personal information such as:

  • Name: To identify you within the platform.

  • Email Address: To communicate with you and verify your account.

  • Profile Information: Such as your profile photo, bio, and interests.

  • Mobile Phone Number : To verify your ID and password

  • Location Data: For personalizing content and connecting you with local groups and events.

1.2 Usage Data

We collect information about how you interact with PalUpMe, including:

  • Activity Data: Such as the groups you join, events you RSVP to, and content you create and/or share.

  • Device Information: Including your IP address, browser type, and operating system.

  • Cookies and Tracking: We use cookies and other tracking technologies to enhance your experience and gather usage statistics.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve PalUpMe’s services, as well as to personalize your experience on the platform. Specific uses include:

​

2.1 Platform Functionality

  • Allowing you to create and manage your account.

  • Connecting you with groups, events, and content based on your interests and location.

  • Enabling you to communicate with other users through messages and group discussions.

 

2.2 Communication

  • Sending you notifications about your activity, such as event reminders or group updates.

  • Responding to your inquiries and providing customer support.

 

2.3 Improvement and Analytics

  • Analyzing usage patterns to enhance platform performance and user experience.

  • Conducting surveys or collecting feedback to better understand user needs.

3. How We Share Your Information

We respect your privacy and will never sell your personal information. However, in certain situations, we may share your data with third parties:

​​

3.1 With Other Users

When you engage with PalUpMe, certain information (such as your name, profile photo, and groups you belong to) is visible to other users on the platform. Your private messages and personal details will not be shared with other users unless you choose to do so.

 

3.2 Service Providers

We may share your information with third-party service providers who help us operate and improve the platform (e.g., cloud hosting, payment processors). These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.

 

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid request by authorities, such as in response to a subpoena or court order.

​

3.4 Business Transfers

In the event that PalUpMe is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. Your Privacy Choices and Rights

​You have control over your personal information and can manage how it is shared and used. Your options include:

​4.1 Profile Management

You can update or delete your profile information at any time by accessing your account settings.


4.2 Data Access and Portability

You have the right to request a copy of the personal information we hold about you. You can also request that we delete your data, subject to legal obligations.

 

4.3 Account Deletion

If you wish to delete your PalUpMe account, you can do so by contacting us at [hello@palup.me]. Please note that some information may remain in our records for legal or administrative purposes, even after account deletion.​

5. Security of Your Information

We take your privacy and security seriously and have implemented measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data, enhance user experience, and personalize content. You can control cookie settings in your browser, though disabling cookies may affect certain features of the platform.

7. Children’s Privacy

PalUpMe is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete that information.

8. International Data Transfers

PalUpMe operates globally, and your personal information may be stored and processed in countries outside of your own. We take steps to ensure that international data transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the platform or by email. Your continued use of PalUpMe after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy on PalUpMe, please contact us at [hello@palup.me].

bottom of page